Last Updated: September 30, 2026

Thank you for visiting the Medicare Advisors Insurance Group LLC website and customer portal (collectively, the “Site”).

This Site is operated by Medicare Advisors Insurance Group LLC (“Medicare Advisors Insurance Group LLC,” “Medicare Advisors,” “we,” “our,” or “us”).

In this Privacy Policy, “you,” “user,” or “your” means any person who accesses or uses this Site, our customer portal, or otherwise interacts with us.

This Privacy Policy describes how we collect, use, disclose, protect, and retain personal information when you use our Site, communicate with us, request information, or interact with us regarding health insurance or Medicare-related products and services.

By accessing or using this Site, you acknowledge this Privacy Policy. We may update this Privacy Policy from time to time. Any updated version will be posted on this Site with a revised “Last Updated” date. Where required by applicable law, we may provide additional notice regarding material changes.

CATEGORIES OF PERSONAL INFORMATION WE MAY COLLECT

Depending on how you interact with us, we may collect the following categories of personal information:

(A) Identifiers

Information such as your name, postal address, telephone number, mobile telephone number, email address, account name, Internet Protocol address, online identifiers, and similar identifying information.

(B) Related Personal Information

Information that identifies, relates to, describes, or may reasonably be associated with an individual, including name, signature, address, telephone number, driver’s license or state identification information, employment information, and certain financial information where necessary and permitted by law.

(C) Characteristics

Information regarding characteristics protected under applicable state or federal law where such information is provided to us or is necessary for the services requested.

(D) Commercial Information

Information concerning products or services purchased, obtained, considered, requested, or discussed, including insurance products and related transaction or service history.

(E) Health Information

Health-related information that you voluntarily provide or that we are otherwise authorized to receive in connection with insurance eligibility, insurance products, customer service, or related services.

(F) Internet and Electronic Activity

Information such as browsing activity, interactions with our Site, pages viewed, referring websites, device information, browser type, cookies, analytics information, and other electronic network activity.

(G) Geolocation Data

Approximate location information that may be derived from your device, Internet Protocol address, or information voluntarily provided by you.

(H) Audio and Electronic Information

Audio recordings, telephone call recordings, electronic communications, text messages, emails, and similar information where permitted by applicable law.

(I) Professional or Employment Information

Employment-related or professional information that you provide to us where relevant to the products or services you request.

(J) Inferences

Inferences that may be drawn from information collected about you in order to understand preferences, service needs, or other characteristics relevant to our services.

(K) Information Regarding Minors

Our Site and services are intended for adults. We do not knowingly collect personal information directly from individuals under eighteen (18) years of age through this Site.

Individuals under the age of eighteen should not submit personal information through this Site without appropriate authorization where applicable.

SOURCES OF PERSONAL INFORMATION

We may collect personal information from the following sources:

(A) Directly From You

For example, when you:

• Submit a website form;

• Call us;

• Send us an email;

• Send or receive a text message;

• Schedule an appointment;

• Communicate with one of our representatives;

• Request information regarding insurance products or services; or

• Provide information through our customer portal.

(B) Publicly Available Sources

Such as public directories, government records, or other lawfully accessible sources.

(C) Third Parties

Such as insurance carriers, insurance providers, service providers, business partners, or other organizations with which you have authorized the sharing of information.

(D) Automatically or Indirectly

Through technologies including cookies, analytics services, web servers, security systems, log files, and other digital tools.

PURPOSES FOR COLLECTING AND USING PERSONAL INFORMATION

We may collect and use personal information for legitimate business purposes, including:

(A) To respond to your inquiries and provide customer support.

(B) To provide information regarding Medicare, health insurance, or other insurance-related products and services.

(C) To assist with shopping for, evaluating, applying for, purchasing, or servicing health insurance products.

(D) To schedule, confirm, modify, or remind you about appointments.

(E) To communicate with you regarding services you requested.

(F) To operate and maintain your account or customer portal.

(G) To personalize and improve your experience on our Site.

(H) To maintain the safety, security, availability, and integrity of our Site, systems, databases, products, and services.

(I) To detect, investigate, and prevent fraud, misuse, unauthorized access, or other unlawful activity.

(J) To maintain business records and demonstrate compliance with applicable laws and regulations.

(K) To comply with legal, regulatory, contractual, and governmental requirements.

(L) To evaluate or carry out a merger, acquisition, restructuring, financing, sale, transfer, or other corporate transaction where permitted by law.

(M) For other lawful purposes that are compatible with the reason the information was provided.

SMS MESSAGING, MOBILE INFORMATION, AND CONSENT

Medicare Advisors Insurance Group LLC offers an optional SMS messaging program to clients who voluntarily choose to receive text messages from us.

Types of SMS Messages

If you opt in to receive SMS messages, we may send text messages relating to:

• Customer support;

• Appointment confirmations;

• Appointment reminders;

• Scheduling changes or updates; and

• Non-promotional birthday greetings.

The SMS program described in this section is not used to send sales offers or insurance-plan promotions.

How SMS Consent Is Collected

SMS consent is collected through our website Contact Us form located at:

https://mymedicareadvisors.com/contact-us/

To opt in, you must provide a mobile telephone number and actively select a separate SMS consent checkbox.

The SMS consent checkbox:

• Is optional;

• Is not selected by default; and

• Is not required in order to submit the website form, purchase products, receive services, or otherwise interact with Medicare Advisors Insurance Group LLC.

Providing your telephone number by itself does not constitute consent to receive SMS messages under this program.

Verbal consent is not used for this SMS program.

Message Frequency and Charges

Message frequency varies based on your appointments, interactions with us, and customer-service needs.

Message and data rates may apply.

Your wireless carrier’s standard messaging and data rates may apply depending on your mobile service plan.

Opting Out

You may stop receiving SMS messages at any time by replying:

STOP

to a message from Medicare Advisors Insurance Group LLC.

After receiving and processing your STOP request, we will discontinue SMS messages sent under this program unless you subsequently provide consent to opt in again.

Help

For assistance with our SMS program, reply:

HELP

to a text message from us.

You may also contact us at:

Email: info@mymedicareadvisors.com
Telephone: (877) 255-0284

Mobile Information and SMS Consent Privacy

We do not sell, rent, or share your mobile telephone number, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

Your SMS consent is specific to Medicare Advisors Insurance Group LLC and is not transferred to another business for that business’s marketing or promotional use.

We may provide mobile information to vendors and service providers solely as necessary to operate, deliver, support, secure, or maintain our communications and SMS services.

Such service providers may process information only on our behalf and for the purpose of providing those services.

SMS opt-in data and consent will not be shared with third parties or affiliates for marketing or promotional purposes.

Information sharing described elsewhere in this Privacy Policy does not include authorization for third parties or affiliates to use your SMS opt-in information or consent for their own marketing or promotional communications.

For additional terms governing SMS communications, please review our Terms of Use:

https://mymedicareadvisors.com/terms-of-use/

WHO PERSONAL INFORMATION MAY BE SHARED WITH

Subject to applicable laws, authorizations, and the SMS-specific restrictions described above, we may disclose personal information to the following categories of recipients:

(A) Insurance Providers

Insurance carriers, insurance companies, or other organizations that provide insurance products or services when necessary to provide the services you requested or otherwise permitted by law.

(B) Professional Service Providers

Auditors, attorneys, consultants, accountants, compliance professionals, and other professional advisers.

(C) Legal and Regulatory Parties

Government agencies, regulators, courts, law enforcement agencies, or other parties where disclosure is required or permitted by law.

(D) Service Providers

Technology providers, communications providers, hosting providers, customer-service providers, data processors, security providers, and other companies that perform services on our behalf.

Service providers are authorized to process personal information only as necessary to perform services for us and subject to applicable contractual, confidentiality, privacy, and security requirements.

For avoidance of doubt, mobile telephone numbers, SMS opt-in information, and SMS consent are not shared with third parties or affiliates for their independent marketing or promotional purposes.

DISCLOSURES OF PERSONAL INFORMATION

(A) We do not sell personal information for monetary consideration.

(B) We may disclose personal information for legitimate business purposes to Insurance Providers, Professional Service Providers, Legal and Regulatory Parties, and other Service Providers as described in this Privacy Policy.

Depending on the services requested and your interactions with us, such information may include:

• Identifiers;

• Related personal information;

• Characteristics;

• Commercial information;

• Health information;

• Internet activity;

• Geolocation data;

• Audio or electronic information;

• Professional information; and

• Inferences.

(C) Notwithstanding other disclosure provisions of this Privacy Policy, SMS opt-in information and consent are not sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

CALIFORNIA PRIVACY RIGHTS AND INFORMATION

To the extent applicable, California residents may have certain rights relating to their personal information under California law.

These rights may include the following.

Right to Know

California residents may have the right to request information concerning our collection, use, disclosure, or sharing of their personal information.

Subject to applicable law and verification requirements, this may include:

(i) The categories of personal information we collected;

(ii) The categories of sources from which personal information was collected;

(iii) The business or commercial purposes for collecting, using, or disclosing personal information;

(iv) The categories of third parties to whom information was disclosed;

(v) The specific pieces of personal information we collected; and

(vi) Other information required under applicable California privacy law.

Right to Delete

California residents may have the right to request deletion of personal information we collected from them, subject to exceptions permitted or required by applicable law.

Where applicable, we may also direct service providers to delete information as required by law.

Right to Correct

Where applicable, California residents may have the right to request correction of inaccurate personal information maintained about them.

Exercising Your Rights

To submit a privacy request, you may contact us using the email address, telephone number, or mailing address provided in the Contact Information section below.

We may need to verify your identity before processing certain requests.

Sale of Personal Information

We do not sell personal information for monetary consideration.

Non-Discrimination

We will not unlawfully discriminate against individuals for exercising privacy rights available to them under applicable law.

California “Shine the Light”

California’s “Shine the Light” law may permit California residents to request certain information concerning disclosure of personal information to third parties for their own direct marketing purposes.

You may contact us using the information below regarding any applicable request.

Do Not Track

Some Internet browsers offer “Do Not Track” or similar signals.

Because there is not currently a universally accepted standard for responding to all such signals, our Site may not respond to all browser-based Do Not Track signals.

COOKIES AND TRACKING TECHNOLOGIES

We may use cookies and similar technologies to help operate, secure, analyze, and improve our Site.

These technologies may include:

• Browser cookies;

• Server logs;

• Web beacons;

• Analytics technologies;

• Security technologies; and

• Similar digital tools.

These technologies may collect information regarding your device, browser, Internet Protocol address, interactions with the Site, referring pages, pages visited, and similar activity.

You may be able to control certain cookies or tracking technologies through your browser, device, or privacy settings.

Disabling certain technologies may affect the functionality or availability of some features of our Site.

TELEPHONE CALLS AND RECORDINGS

Where you separately provide appropriate consent, Medicare Advisors Insurance Group LLC may contact you by telephone as described in the applicable consent disclosure.

Providing a telephone number to us by itself does not constitute consent to receive SMS messages under the SMS program described in this Privacy Policy.

Consent to receive SMS messages is governed by the SMS Messaging, Mobile Information, and Consent section of this Privacy Policy and the applicable provisions of our Terms of Use.

Telephone calls and conversations with Medicare Advisors Insurance Group LLC, including calls transferred to or received from other authorized parties, may be recorded for purposes including:

• Quality assurance;

• Customer service;

• Training;

• Compliance;

• Fraud prevention;

• Documentation; and

• Regulatory purposes.

Calls will be recorded only where permitted by applicable law and subject to applicable notice and consent requirements.

RETENTION OF PERSONAL INFORMATION

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including:

• Providing products or services;

• Responding to inquiries, requests, complaints, or claims;

• Maintaining customer and transaction records;

• Meeting legal, regulatory, contractual, and compliance requirements;

• Preventing fraud and abuse;

• Resolving disputes; and

• Enforcing agreements.

Retention periods may vary depending on the type of information, the purpose for which it was collected, applicable legal obligations, and legitimate business needs.

When personal information is no longer reasonably necessary, we may delete, anonymize, or otherwise dispose of the information in accordance with applicable laws and our internal procedures.

INFORMATION SECURITY

We maintain administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

Service providers processing personal information on our behalf are expected to use the information only as authorized and to maintain appropriate confidentiality and security safeguards.

However, no Internet transmission, electronic storage system, or security measure can be guaranteed to be completely secure.

THIRD-PARTY WEBSITES AND SERVICES

Our Site may contain links to websites, platforms, or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites or services.

When you access a third-party website, your information will be governed by that third party’s privacy policy and terms.

We encourage you to review the privacy practices of any third-party website or service you use.

CHANGES TO THIS PRIVACY POLICY

We may modify or update this Privacy Policy periodically.

When changes are made, the revised Privacy Policy will be posted on this Site and the “Last Updated” date at the top of this page will be changed.

Where required by applicable law, we may provide additional notice of material changes.

Your continued use of our Site following the posting of an updated Privacy Policy is subject to the revised policy and applicable law.

CONTACT INFORMATION

If you have questions regarding this Privacy Policy, our privacy practices, your personal information, or our SMS messaging program, please contact us:

Medicare Advisors Insurance Group LLC

Mail:
3 Broad St
Elizabeth, NJ 07201

Email:
info@mymedicareadvisors.com

Telephone:
(877) 255-0284

Website:
https://mymedicareadvisors.com/

Privacy Policy:
https://mymedicareadvisors.com/privacy-policy/

Terms of Use / SMS Terms:
https://mymedicareadvisors.com/terms-of-use/